Delete your account

You can delete your Renpal account and the data that goes with it right in the app.

How to delete your account

Open the Renpal app and sign in.
Open Profile, then Settings.
Choose "Delete account", read what will happen and confirm.

What is erased

We immediately erase your sign-in details, email address, username, sessions, listings with their photos, blocks and the reviews written about you.

What remains

Earlier bookings, messages and the reviews you wrote stay visible to the other party under the name "Deleted user". We remove your delivery address from the bookings.

When an account cannot be deleted

You cannot delete your account while you have a confirmed booking that has not ended. Wait until it ends, or cancel it.

If you no longer have the app

Write to info@camelot.ee from the email address of your account, and we will delete the account for you within one month at the latest.